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RESERVATION TERMS
- To secure the booking we require your written email or
fax confirmation to reserve the villa. We will then send
you a pro forma invoice for a 30% non-refundable deposit
of the total rental outlay.
- We can hold inquires for only 7 working days from the
date you have inquired, as after 7 days we require to have
received your deposit or we will release your booking request
automatically.
- Once we receive your deposit we will then send you a confirmation
& receipt by email.
- Payments can be made either by Bank Telegraphic Transfer
(TT) in US Dollars or by Credit Card Debit Authorization
for Visa and Master Card.
- Villa Check-in time is 2:30 pm and Check-out time at 11:00
am. However if availability allows, we will try our best
to accommodate your check-in & check-out time as close
to your flight schedule as possible. A surcharge of 50%
applies for check-out after 4 pm & full one night payment
for check-out after 11 pm. and will be invoiced to you at
the time of booking.
- A maximum number of villa guest occupancy applies depending
on the size of the villa
- We highly recommend to all of our clients to take out
a comprehensive travel insurance to cover you for any losses
in case you need to cancel your booking for any reason.
DEPOSIT PAYMENT
30% deposit due to confirm your reservation. Once the deposit
is received it is non-refundable.
BALANCE PAYMENT
The balance of payment is required 30 days prior to arrival.
Once the balance payment is received it is also non-refundable
PAYMENT BY TELEGRAPHIC TRANSFER
For Telegraphic Transfer (TT) payments we require the full rental
charge amount to be received in our US Dollar Bank Account.
At time of reservation we will inform you of our bank account
details. Any bank transfer fees including corresponding bank
charges are to be applied to your own bank account.
Please fax a copy of your Telegraphic Transfer (TT) to our office
facsimile contact no: 62 361 752744
PAYMENT BY
CREDIT CARD AUTHORIZATION
Payment by Credit Card Debit Authorization is also available
by Visa and Master Card only. The Bank will apply a 3% Credit
Card charge. Due to the currency fluctuation we further add
a 100 Rupiah to one US Dollar for all transactions. Due to currency
fluctuations credit card debit have to be finalized within 3
days of being invoiced.
All Credit Card payments in Indonesia require to be converted
into the local Rupiah currency. Credit card payments are calculated
on the banks exchange rate on the day of processing. Differences
in personal statement balance can occur and are due to the fluctuations
with the Indonesian Rupiah and length bank processing time.
Bali Luxury Villas cannot be held responsible for these differences.
For all Credit Card Transactions we require the following to
be returned by facsimile to enable us to complete a Credit Card
transaction.
- a photocopy of your Credit Card, front and back with the
Credit card numbers printed clearly
- a photocopy of the first page of your Passport with photograph
and Passport no.
- a signed Debit Authorization Form
As all villa bookings are on a first come first serve basis,
we recommend that you settle the payment as soon as possible.
Upon receipt of your written confirmation to book a villa we
can hold the villa booking open for 7 workings days to allow
for the process of payment.
Please do not hesitate to contact us should you have any questions.
Thank you. |
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