 |
|
 |
Reservations Procedure & Terms |
 |
|
Reservation Form
|
Reservation Procedure| |
Payment
terms & Condition |
|
|
|
|
|
RESERVATION REQUEST
Simply fill out our reservation
inquiry form and we will reply to you within 24 hours of
your request. Please note that all your data will be handled
with strict confidentiality and used for no other purpose whatsoever.
Bookings can only be guaranteed once a deposit has been received.
On payment of this deposit you will be deemed to have accepted
these Terms & Conditions. We can hold your written reservation
request for 7 working days before receiving payment. Please
note that reservations are handled on first come basis.
RATES
Private Villa daily rental rates are quoted in United States
dollars (USD's). Rates quoted maybe subject to change. The majority
of private villas have a premium for high season dates. Some
villas offer special rates for stays of 14 nights or more or
last minute bookings usually 14 days prior to the arrival date.
All rates include airport transfer.
SEASONAL
DATES
Villa rental rates are quoted according to "High" and Low" season
rates, which are detailed below:
|
|
|
|
BLV's High Season |
|
BLV's Low Season |
|
December 20th to 7th January |
|
All other times of the year |
|
Chinese New Year Week |
|
|
|
Easter Week |
|
|
|
July 1st to 31st August |
|
|
|
|
|
AIRPORT TRANSFERS
Your driver will meet you at the airport at Bali's International
Airport Ngurah Rai. He will await you outside the arrival door
straight after you have passed through customs. The driver will
hold up your name and he will assist you with your luggage and
will escort you to your vacation villa.
FLIGHT
INFORMATION
We ask that you fill in our Guest Registration Form and return
to our Bali Luxury Villas Office prior to final payment either
by email or facsimile. We will need your flight details for
both arrivals and departures to be able to organize all airport
transfers.
CAR RENTALS
Our office staff will be happy to arrange to provide car rentals
for guests. We liase with several reputable car rental operators
on the island, all offer English speaking drivers. All car arrangements
are made for you with no profit us and therefore we can offer
you very competitive rental rates. For high season period we
recommend that you book your car well in advance. Most rental
cars to not have seat belts in the back passenger seats.
NUMBER OF GUESTS
Our villas have a maximum number of guests, as detailed in our
villa descriptions, which we ask to be respected. If you wish
to have additional guests we need to be informed prior to receipt
of deposit payment to acquire the villa manager permission.
This is also to assure you of a level of service and adequate
bedding and linens for your stay.
MINIMUM STAY
Please indicate to us what your stay requirements are and we
can always inquire to the individual villa owner. The usual
minimum stay requirement for our private villas varies from
a 3 to 7 consecutive night stay for the low season, with some
villas increasing the minimum stay to two weeks for the high
season.
LAST MINUTE BOOKING
In the event of a last minute booking made in Bali, payment
is to be pre-arranged through our office, and full payment must
be made upon arrival.
CHECK-OUT TIME
We will always do our best to accommodate your villa departure
time with your return flight travel schedule. If new guests
are arriving on the same day you are departing, then check out
time is 2.00pm. Late check out after 6.00pm may incur a half-day
rental fee. Late check-out requests can not be accommodated
should other guests arrive on the same day. Depending on the
season many private villa owners are happy to be flexible.
CANCELLATIONS
Bali Luxury Villas must receive notice of any villa booking
cancellation in writing. We would present your individual case
for cancellation to the villa owner for due consideration. As
a rule the Deposit payment is not refundable.
TELEPHONE
CHARGE BOND
International calling rates are very high in Indonesia. Should
you require the use of the villa telephone, we will need a bond
by way of a Credit Card imprint or US$200 in cash as a form
of deposit/security. We cannot always receive a detailed statement
from "Telkom" the national telephone company prior to a guest's
departure. Upon receipt of the telephone statement we will forward
you a copy of the statement detailing the telephone calls, together
with an authorization for a Credit Card Debit for you to approve
and sign for the appropriate amount. Some Villas also offer
prepaid international telephone calling cards where you cans
save up to 80% on international call charges. Other villas have
only hand phones available. Please ask our staff at the time
of your reservation about the telephone set up of the villa
of your choice.
If you do not wish to use the villa telephone, the telephone
can be disconnected for the rental period. It is also very easy
to purchase local 'Halo Telephone Cards" to use in your mobile
hand phone.
GUEST RESPONSIBILITIES
Guest are responsible for any damage to the villa property or
for any extra charges incurred. We will please ask you to settle
all outstanding payments or damage repayment before departure.
GUEST REGISTRATION
As part of the local requirements, all villa and hotel guests
in Indonesia need to be registered with the local authorities
within 24 hours of arrival at their destination. A nominal cost
of around Rp. 25,000 per person is charged. This is a very simple
procedure and involves the following:
1. The Villa Staff will take a photocopy of each guest's passport
shortly after arrival at the villa.
2. A registration form will need to be filled out & signed by
each guest
3. These papers will then be taken to the immediate village
registration office
INSURANCE
We strongly recommend that you take out a comprehensive insurance
to protect you and all those that accompanying you for the full
time of your visit against illness, injury, death, loss of baggage
and personal items, cancellations and other travel contingencies.
We also strongly recommend a health insurance that covers medical
evacuation for emergencies.
RESPONSIBILITY
Please be advised that we are not responsible for any loss or
damage to personal equipment and property during your stay at
any of the villas booked through us or during your participation
in any of our recommended activities. We will not accept responsibility
for any injuries, which occur during your stay at any private
villa property. We will not accept responsibility for any delay,
additional expense or inconvenience which maybe cause directly
or indirectly by events outside of our control such as late
arrival of International flights, civil disturbance, fire, floods,
unusually severe weather, acts of God, acts of Government, or
the failure of any machinery or equipment.
Should you have any questions in regards to above information
please do not hesitate to contact us
for further clarifications.
Thank you. |
|
 |
|
 |
|
|
|
 |
|
 |
|
