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Villa Management |
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Overview
Professional villa management is the key element of the service
that we provide at Bali Luxury Villas. Our dedicated team has
many years of experience within the hospitality industry, together
with an extensive knowledge of the luxury villa rental market
in Bali. We will assume responsibility for every aspect of management,
from the staffing, maintenance and service of your villa, to
the administration, marketing, reservations and contracts. We
are totally committed to achieving full customer satisfaction
and we
place great emphasis on responding quickly and helpfully to
every guest request. Our outstanding 5-star service also includes
the organisation of airport transfers, babysitting, island tours
and activities, and the co-ordination of weddings, parties,
receptions and functions.
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Our acquired wisdom
and awareness of the field facilitates a professional, personal
and customised approach. We manage properties of all sizes but,
as our name suggests, we limit our portfolio to the luxury end
of the market, with a focus on villas that reflect their position
within a unique culture.
With a proven track record and a portfolio of guests who return
time and time again, we are justifiably proud of our established
level of exemplary service and reliability. We will
tailor our expertise
to suit your needs. You can rest assured that your villa will
be maintained to the highest possible standards, and that your
guests will enjoy an exceptional holiday.
Staffing
Our
service includes the provision, recruitment, training, guidance
and management of proficient and trustworthy villa staff,
who will clean
and service your villa around the clock.
We take staff recruitment and training very seriously, and are
most particular in choosing and balancing the personalities
of the individual staff members in order to promote harmonious
working relationships within competent teams. If required, we
will also handle the needs and training of your existing staff.
We will ensure that all duties are performed to 5-star standards,
not forgetting the personal touches and fine details,
which will be performed immediately prior to each guest arrival.
Guest relations
We understand that different guests from different cultures
have all sorts of different needs, and our office will personally
handle any special arrangements that may be required. We are
on-call to immediately assist with any problems, including accident
or illness. We have an intimate knowledge of the island, we
respect the Balinese traditions and customs, we identify with
the culture and we foster a strong relationship with the local
community. Over the last few years we have developed many invaluable
local contacts to support our villa management service. As residents
of Bali, we stay continually up to date with all of the latest
trends and developments – everything from new restaurants and
shops to the best dance clubs, secluded beaches, festivals,
events and tourist activities. We are happy to pass this information
on to you and your international guests in our endeavour to
make their holiday truly enjoyable.
Maintenance
Our goal is to ensure that your villa is constantly maintained
and serviced to the highest pristine standards, thereby maximising
its earning potential while also providing the uppermost level
of comfort to your guests. We will make certain that all repairs
are carried out swiftly and efficiently, and that all breakages
are replaced. Our service includes the daily monitoring
and maintenance of swimming pools, Jacuzzis,
gardens, ponds, grounds and driveways; the replacement of breakages,
such as cookware, glassware, electrical appliances, light bulbs
and furniture; full supervision during repairs to the roofs,
plumbing systems, electrical wiring, pumps and drains; waste
management and pest control.
Day-to-day operation
Part of our function as a luxury villa management company is
to oversee the smooth operation of your property. In addition
to maintenance and staffing, day- to-day running includes front
office services, house keeping, security, accounting, creation
of menus, assistance with guest arrivals and departures, daily
shopping for market groceries, and much more. We will co-ordinate
the booking process, set up rental contracts, collect deposits
and payments and manage the inventory, thereby ensuring that
your villa is not just a well run vacation home but also a lucrative
investment. Owning and managing a
property in a foreign country can be a difficult and daunting
prospect, and we can also offer our advice and expertise on
tax payments and Indonesian law.
Tours and guest activities
At Bali Luxury Villas, we can offer advice and recommend restaurants,
nightlife, shops, galleries and spas. We will coordinate car
rental, drivers, English-speaking
tour guides,
tours, activities, and outings to numerous events around the
island. We liaise only with reputable local companies to assist
our guests with the full range of activities that are on offer.
These include:
- Adventure
tours such as trekking, bird watching, white water rafting,
mountain cycling, paragliding, and land cruises
- Local
ceremonies, festivals, and cultural events
- Weddings
- Balinese
Cooking Classes
- Holistic
retreats and specialised workshops including yoga, meditation
and self-healing therapies
- Land
sports such as golf, horse riding, tennis and squash
- Cruises
and marine sports including scuba diving, snorkelling, fishing
and surfing
- Performing
arts
- Theme
parks such as Elephant Safari Park, Bali Bird Park and Waterbom
Park
- Children’s
activities
Rental tenants
Should you not wish to market your property for holiday lets
throughout the entire year, we can also assist in finding appropriate
longer-term rental tenants; this will generate a regular rental
income and cover annual maintenance expenditures. In a progressively
competitive market we will always strive to make your villa
a profitable investment.
Marketing
Bali Luxury Villas is also a fully integrated villa rental agency.
High demand for holiday rental accommodation supported by our
up-market service, means that you will have the opportunity
of realising very attractive rental returns on your property.
At the heart of our philosophy is our steadfast commitment to
work in harmony with our local contacts and business partners.
In addition to marketing your villa through our own website,
we collaborate with many of the other villa rental agents on
the island to maximise the promotion of your property.
Bali Luxury Villas’
website combines professional photographic images with a professionally
written description, which will significantly boost the appeal
of your villa by identifying and drawing attention to its best
qualities and architectural features, together with the attributes
of its location, facilities and amenities.
Fees
Please
contact
us for a detailed list of our professional villa
management package services and rates.
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